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Thank you for choosing Carved + Crafted by Chartwells, where we are dedicated to providing you with a remarkable experience filled with exceptional quality, stellar service, and innovative culinary delights. Our professional staff is available to assist in planning your special event. Please contact our catering coordinator at 401-739-5000 ext. 3619 for customized service and menus.
Billing & Payment
To streamline the process, we kindly request payment information be provided at the time of booking or five business days prior to your event. Credit card payments are subject to a 3.5% fee, while checks and cash payments are accepted with a credit card held on file and must be paid in full seven business days in advance. For off-campus partners or events, a 50% deposit is required upon booking, with the remaining balance paid in full and due on the day of the scheduled event.
Planning Your Event
To ensure that your event is everything you envision and more, we kindly request that you book at least seven business days in advance. However, we understand that sometimes plans change unexpectedly, and we’ll do our best to accommodate your needs.
Custom Menus
For a truly customized experience, such as custom menus and themes, we kindly request a 14-day notice to allow for thoughtful menu planning and sourcing of the freshest ingredients.
Guest Counts
Your confirmed guest count is crucial for us to deliver impeccable service. Please provide us with the final count four business days prior to your event to ensure a seamless experience for all attendees.
Special Dietary Needs
Your guests’ dietary preferences are important to us. Please inform us of any special dietary requirements as soon as possible, and no later than three business days prior to your event. Our culinary team will work diligently to accommodate these needs.
Nutritional Information
For those who require it, additional nutritional information is available upon request.
Tax Exempt
Please remember to provide tax-exempt forms to our office three business days before your event to ensure smooth processing.
Event Timing
Our structure is based on four-hour increments, allowing ample time for setup, service, and cleanup. Events exceeding this timeframe may be subject to additional service fees. We allocate a 90-minute service time for meals and receptions. Should your event require more time, please consult with our catering team for further assistance.
Meeting Room and Equipment
For all non-food-related equipment needs, please ask our catering team for further assistance. Our team will connect with the proper departments for room reservations, equipment needs, or other requirements. Additional fees and charges may be applied.
Serviceware and China
For your convenience, disposable serviceware is provided with all orders to accommodate the guaranteed guest count. Should you desire China and glassware, an additional 5.50 per person (plus rental fees) will be added to the overall bill.
Linen
We include tablecloths for all food and beverage service tables at your event. Additional tablecloths for non-food tables are available for a 18.50 fee per linen. We offer black or white. Please inquire about sizing and any additional colors that could be offered. Specialty linens can also be arranged at market price. If desired, event planners may work directly with the rental company to avoid additional costs associated with ordering rentals.
Cancellation Policy
While we hope that cancellations will not be necessary, we understand that circumstances may arise. We kindly request cancellations be made three business days prior to the contracted event date.
Off Campus Events
If your event is taking place off campus (not on the NEIT East Greenwich campus) we kindly ask that the event has a 50 person minimum. There will be an additional $50 trip charge added to the total bill. If your event has fewer than 50 people, please contact the catering team to discuss possible accommodations. Additional fees may apply.